Mediation and new methods of ...

Mediation and new methods of conflict resolution in daily life.2000, Ebooks - różne

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New ways
of conflict resolution
in everyday life
National
f or um
of
Urban
Affairs
Professionals
Paris - Créteil
21/22/23 September 2000
Les éditions de la DIV
S o c i a l m e d i a t i o n
a n d n e w m e t h o d s
o f c o n f l i c t r e s o l u t i o n
i n d a i l y l i f e
S o c i a l m e d i a t i o n
a n d n e w m e t h o d s
o f c o n f l i c t r e s o l u t i o n
i n d a i l y l i f e
Proceedings of the Seminar organised
by the Interministerial Delegation for Urban
A ffairs under the French Presidency
of the European Union - Oisin Programme
Paris-Créteil, 21-22-23 September 2000
Les éditions de la DIV
N a t i o n a l
f o r u m
o f
U r b a n
A f f a i r s
P r o f e s s i o n a l s
Social mediation: the time has come for reflection
at the European level
The number of “social mediators” in France today is beyond counting,
as is that of the practices known as “social mediation”. The emergence of
the concept and the burgeoning number of local and national campaigns
subscribing to it have been the subject of many discussions and colloquia
in France. The time has now come, in my view, for the issue to be addre s s e d
at the European level.
Social mediation appeared in response to very concrete problems of
daily life which, while they may vary from one country to another, seem
nonetheless to be shared by almost all the European Union countries.
Some difficulties are closely linked to urban lifestyles, and particularly
those of the most deprived areas where tensions between inhabitants are
exacerbated by unemployment and economic problems. In France and in
Belgium, through city contracts or local security contracts, social mediation
has made its mark as one solution within a range of measures introduced
by local partnerships.
Many of these social mediation practices are directly concerned with facil-
itating the integration of populations of foreign origin. The need for greater
understanding at the everyday level is pressing in many areas: in the strict-
ly administrative field, naturally, for everything to do with conditions of res-
idence in the country, but also in the field of schools, social services or even
hospitals, as illustrated by the remarkable experience of Italian women medi-
ators in Milan hospitals.
L a s t l y, the field of social mediation has grown substantially in France at
the level of relations between citizens and public services. Is this linked to the
l e g e n d a ry French attachment to the concept of public services? To the exten-
sive presence of these services across the country? To high public expecta-
…
tions of those services? No doubt, but the re f e rence which the Swedish
Ombudsman re p resents for the mediator of the French republic clearly shows
that we are far from being alone in our concern for such matters.
For this seminar, I was keen not merely to juxtapose the experiences of
each contributor, but to succeed in creating a real confrontation. Clearly,
such an objective cannot be attained at a single meeting. The process of
reflection has been initiated, but I would like to see it taken on from here,
continued, capitalised upon, enriched, refined.
We are aided in our long-term approach by the European Union which,
firstly, is engaging in a process of in-depth exchanges over time concern-
ing practices in diff e rent countries and, secondly, developing a bro a d e r
conception of the prevention of criminality which pays greater attention to
the everyday living conditions of European citizens.
Claude Bartolone
M i n i s t e r f o r U r b a n A f f a i r s
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